Technology (Student Laptops, PowerSchool, ParentSquare)
Technology Services
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Login to ParentSquare Parent Setup GuideStudent Chromebook Support
Lake Shore Central School District provides mobile computing devices to support 1:1 digital learning. Maintaining the integrity of this hardware is essential for uninterrupted access to instructional materials, collaborative platforms, and academic assessments.
Preventative Device MaintenanceTo ensure longevity and minimize accidental damage, students are expected to follow these technical care protocols:
Always utilize the "Two-Hand Rule"—carrying devices closed with both hands to prevent drops. Never lift a Chromebook by the screen, as this places excessive stress on the hinges and LCD panel.
Maintain a safe operating environment. Keep devices off floors where they may be stepped on, and away from table edges or potential "crush zones" in lockers and backpacks.
Always verify the keyboard is clear of pens, earbuds, or debris before closing the lid. Even small objects can cause immediate screen fractures when pressure is applied to the casing.
Electronic components and lithium-ion batteries are sensitive to temperature extremes. Avoid leaving devices in vehicles during freezing winter months or high-heat summer days.
Technical Support & Reporting
If a district-issued device is lost, stolen, or malfunctioning, the incident must be reported to your child’s Main Office immediately. Prompt reporting allows our IT department to initiate tracking or provide a loaner device to prevent learning gaps.
All repairs must be handled through the Lake Shore IT Department to maintain warranty coverage and safety standards. Do not attempt self-repair or utilize third-party repair services. When reporting an issue, please include the student’s full name, grade level, and a specific description of the hardware or software failure.
Frequently Asked Questions
Who is responsible for Chromebook repairs and maintenance?
The Lake Shore IT department evaluates and completes all hardware repairs to ensure consistent security, warranty compliance, and structural integrity. Do not attempt self-repair or utilize 3rd-party services. Unauthorized repairs are a direct violation of the Student Device Agreement and may result in the user being held responsible for the full replacement cost of the hardware.
What happens if a student forgets their login credentials?
For security reasons, the IT department does not distribute "master lists" of student passwords. If a student is locked out or forgets their credentials, they should visit their school’s Library Media Specialist or contact their classroom teacher for a password reset. District staff must utilize the secure district portal for resets or contact the Help Desk for official identity verification.
Are loaner devices available during the repair process?
If a student's Chromebook requires an extended repair period, a loaner device may be issued if inventory permits. These "swap" devices are assigned on a first-come, first-served basis and are subject to the same tracking, filtering, and Acceptable Use Policy (AUP) protocols as the student’s primary assigned device.
How is student internet use filtered outside of the school network?
In strict accordance with the Children’s Internet Protection Act (CIPA), the district utilizes advanced cloud-based web filtering on all student-issued devices. This filter remains active 24/7, whether the device is connected to district Wi-Fi or a home network. While our systems are designed to block high-risk and inappropriate content, we encourage parents to maintain active oversight of digital habits once a student has left the campus environment.
What is the protocol for lost or damaged power adapters?
Power adapters (chargers) are considered an essential component of the Chromebook kit. If a charger is lost, stolen, or damaged through neglect, it must be reported to the building’s Main Office immediately. Replacement fees are established annually based on the current market cost of OEM equipment to ensure the electrical safety and battery health of the device.
How does the district protect student data and privacy?
Lake Shore takes student data privacy seriously under New York State Education Law 2-d. All software, apps, and third-party platforms used in the classroom undergo a rigorous vetting process to ensure they meet strict security standards. This ensures that student "Personally Identifiable Information" (PII) is never sold or shared for marketing purposes and remains protected under a Data Privacy Agreement (DPA).
What are the requirements for Staff account security?
All district staff are required to use the "Sign in with Google" option for all approved educational platforms. This single sign-on (SSO) method ensures that account access is tied directly to official @lscsd.org credentials and facilitates the immediate revocation of access should an account be compromised. Certain administrative accounts may also require Multi-Factor Authentication (MFA) as an additional security layer.